WEBDOC, a prominent healthtech and insurtech company based in Pakistan, has officially expanded its footprint into the UAE with the issuance of a commercial license by the Government of Dubai, authorized by the Dubai Health Authority in May 2025. This approval grants WEBDOC the ability to operate legally in Dubai’s rapidly evolving healthtech market and signifies a pivotal achievement in the company’s regional growth strategy.
Since its founding in 2017, WEBDOC has focused on delivering AI-powered, accessible, and affordable advisory and insurance services to millions of users across Pakistan. The platform offers services spanning health, legal, crop, and livestock sectors, and has grown into one of Pakistan’s most recognizable digital brands. With more than 65 million users, WEBDOC has maintained strong integrations with all major telecom operators—Ufone, Zong, Jazz, and Telenor—alongside partnerships with mobile financial services like easypaisa and JazzCash. The company has also collaborated with key microfinance institutions to make low-cost insurance solutions widely available to underserved populations.
Under the leadership of CEO Asim Alam, WEBDOC has consistently scaled its offerings with a user-first focus. Its expansion to Dubai follows a regional step into Afghanistan through a strategic collaboration with Etisalat Afghanistan in 2024. The new DHA license represents a formal endorsement by one of the region’s most respected regulatory bodies, allowing WEBDOC to operationalize its digital healthcare solutions within the UAE. Asim Alam emphasized that this development is not only a regulatory achievement but also a reaffirmation of WEBDOC’s core mission—bringing accessible healthcare directly to individuals through digital innovation.
The Dubai expansion is designed to serve both local populations and the vast South Asian diaspora living in the UAE. The company plans to offer multilingual support on its platform, including Urdu, Hindi, Pashto, and Dari, making it easier for expatriate users to engage with healthcare services in their native languages. This approach aims to remove communication barriers while offering culturally informed care, in line with WEBDOC’s inclusive service philosophy.
The move also stands to benefit WEBDOC’s existing customer base in Pakistan. With medical professionals operating out of Dubai soon to be part of the WEBDOC network, Pakistani users will gain access to specialized international consultations through telehealth channels. This cross-border access to advanced expertise has the potential to enhance diagnostic accuracy and treatment outcomes, especially for users in remote or underserved regions.
COO Furqan Rasheed highlighted the importance of the DHA license in enabling the company to meet the healthcare demands of expatriates across Dubai. By embedding regional linguistic and cultural considerations into its service model, WEBDOC intends to deliver personalized care that reflects the lived realities of its users. The integration of expert foreign doctors into the platform also aligns with the company’s goal of bridging healthcare gaps between local and global services.
WEBDOC’s strategic expansion into Dubai marks a defining phase in its ongoing efforts to redefine digital healthcare access. With a combination of strong regulatory compliance, multilingual support, and an established record in micro-insurance and telemedicine, the company is well positioned to scale its services for broader international reach.
